Quality Control Manager
Windstream•Lexington, KY
490d
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About The Position
The Quality Control Manager (QCM) at Windstream is responsible for enhancing regional work quality and standards within the organization. Reporting to the Regional President, the QCM will collaborate with local managers and operations efficiency consultants to identify areas for improvement, mentor technicians, and ensure operational efficiency. The role involves significant travel (25-50%) to various markets for field inspections and to monitor performance metrics, with a focus on reducing trouble tickets and improving service quality.
