Quality Data Analyst (Northeast Ohio/Cleveland local candidates only)

OhioGuidestone - Berea, OH

Full-time - Entry Level

Berea, OH

Social Assistance

About the position

You have a place at OhioGuidestone, the state's leader in behavioral health! Are you looking to make a difference in your own community? Here is a great chance. Our Quality and Process Improvement department is currently seeking a Quality Data Analyst. The position is hybrid, and we will be selecting from applicants within Northeast Ohio/Greater Cleveland area (local candidates only).

Responsibilities

• Demonstrate the values and guiding principles of Our Promise each and every day, performing with the highest standards of excellence, integrity and ethics.
• Aggregate, analyze and interpret data from reports and dashboards to provide stakeholders with metrics needed to inform decision making.
• Create and maintain interactive dashboards and reports using Power BI to track key performance indicators (KPIs), trends, and outcomes in behavioral health.
• Provide data-driven insights to support decision-making for programmatic and operational improvements, quality of care and patient outcomes.
• Collaborate with clinical teams, program managers, and other stakeholders to ensure data and reports meet their needs and provide value.
• Identify metrics and analyze data to inform quarterly progress on strategic initiatives related to clinical quality.
• Manage timelines to ensure that data and reports related to clinical outcomes are submitted in accordance with contractual timelines.
• Provide consultation to program directors and managers related to data collection, special reporting, program improvement and advanced data interpretation.
• Support the development and monitoring of quality improvement initiatives within behavioral health services.
• Demonstrate positive leadership, promote an inclusive work environment and present the Agency in the most positive light with all internal and external contacts.
• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.

Requirements

• Bachelor's degree in data analytics, statistics, healthcare administration, or a related field.
• 2+ years of experience in analytics.
• Experience in developing Power BI reports and dashboards for data visualization.
• Experience working with healthcare or behavioral health data (ex. clinical outcomes, service utilization, patient satisfaction, quality metrics).
• Strong analytical skills, with the ability to identify trends, patterns, and actionable insights from complex datasets.
• Highly effective oral and written communication skills with ability to develop and deliver presentations, training sessions and demonstrations.
• Knowledge of data governance, data quality, and privacy standards in healthcare (ex. HIPAA).
• Excellent problem-solving and decision-making skills.
• Excellent communication and stakeholder management skills, with ability to effectively engage and influence at all levels of the organization.
• Ability to customarily and regularly exercise discretion and good professional judgment.
• Strong organizational skills: able to handle multiple priorities with strict attention to detail and perform work independently.
• Effective computer literacy skills, including Microsoft Office Suite and Office 365 tools.
• Possess a valid Ohio Driver's License with a safe driving record and valid insurance.
• Successfully meet pre-employment drug screen, physical exam and all pre-employment background requirements.

Benefits

• Competitive medical benefits including a zero-cost monthly option for employee or employee + children!
• Free CEU trainings
• 10 paid holidays with 2 exchangeable
• Flexible work schedules to support work/life balance
• Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
• 401(k) with employer match option
• Employment Assistance Program (EAP)
• Mileage reimbursement
• Free licensure supervision
• Recognition and rewards