World Wide Technology - Edwardsville, IL
posted 4 months ago
The Quality Engineer (QE) at World Wide Technology (WWT) plays a crucial role in enhancing the quality and efficiency of manufacturing processes. This position is primarily focused on collaborating with internal teams to drive process standardization, eliminate waste, reduce costs, mitigate risks, and foster continual performance improvement. The QE will work closely with the Supply Chain Cross Functional Operations Teams, ensuring that all processes align with the ISO 9001:2015 Quality Management System. The role requires a deep understanding of quality principles and the ability to apply and teach these concepts effectively in a diverse and challenging work environment. Reporting to a Quality Manager, the QE is essential to WWT's mission of becoming the leading technology solutions provider globally. In this role, the Quality Engineer will establish strong working relationships with stakeholders, becoming a trusted advisor in quality matters. They will support the pre-launch phase of various programs or projects, ensuring that all essential customer requirements are documented and controlled. The QE will also be responsible for developing and managing effective Process Failure Mode and Effects Analysis (PFMEA) and Control Plans, focusing on prevention, early detection, and inspection processes. Additionally, the role involves collecting, measuring, and analyzing complex data to identify opportunities for continual improvement in internal performance metrics and key performance indicators, ensuring business excellence. The Quality Engineer will actively participate in internal, external, or customer audits and will initiate and facilitate Corrective Action/Preventive Action (CAPA) meetings to drive containment, root cause analysis, and effective corrective actions to prevent recurrence. This position is vital for maintaining high standards of quality and operational excellence within WWT's manufacturing processes.