Quality Engineer

Multimatic - Lewisburg, TN

Full-time - Mid Level

Lewisburg, TN

Machinery Manufacturing

About the position

The Quality Engineer position at Multimatic involves ensuring the implementation and maintenance of quality systems within the manufacturing process. The role serves as a technical liaison between manufacturing and quality departments, focusing on resolving quality issues, evaluating engineering designs, and maintaining high-quality standards throughout production. The engineer will also lead customer support efforts, conduct audits, and provide training to ensure compliance with quality requirements.

Responsibilities

• Provide technical liaison services between manufacturing and quality on all matters relating to quality systems, procedures, and processes.
• Responsible for identifying, tracking, and resolving all quality problems.
• Evaluate and develop quality requirements and maintain technological advancements.
• Review engineering designs to ensure first-time capability with superior part quality.
• Organize and direct interaction of all customer complaints and navigate customer portals.
• Review prints and specifications to ensure quality reliability requirements and track engineering changes.
• Review and evaluate Control Plans, Failure Mode and Effect Analysis, and acceptance sampling.
• Provide Manufacturing and Engineering with Metrology information.
• Assist and train Quality Assurance personnel to ensure acceptable quality performance.
• Train quality and manufacturing personnel on new and existing equipment.
• Provide capability studies and process potential studies using Minitab.
• Coordinate with company management for quality problem resolutions.
• Participate in customer, external, and internal quality audits.
• Review safety and critical characteristics with engineering to agree on specifications.
• Lead inspectors and technicians in performing annual capability studies.
• Lead technical customer support and service for assigned accounts.
• Develop IATF cascading documents such as process flows and FMEAs.
• Support quality hold area and disposition non-conforming material.
• Follow up with customers on product trials and corrective actions.
• Use Statistical Process Control (SPC) to monitor dimensional variation.
• Lead prototype efforts to meet customer requirements and develop PPAPs on new and modified products.
• Assist the quality manager in developing and maintaining the Quality System.
• Monitor and assist manufacturing in process control and development.

Requirements

• Thorough knowledge of the quality system and its daily application.
• Experience in quality assurance implementation and maintenance.
• Ability to evaluate engineering designs for quality assurance.
• Experience in leading customer problem-solving efforts.
• Knowledge of Statistical Process Control (SPC) and capability studies.

Nice-to-haves

• Experience with IATF standards and documentation.
• Familiarity with customer complaint management systems.
• Ability to train and mentor junior quality personnel.

Benefits

• Opportunities for professional development and training.
• Inclusive recruitment practices for individuals with disabilities.