Quality Implementation Nurse

Metro Community Health Center - Pittsburgh, PA

Full-time - Mid Level

Pittsburgh, PA

Ambulatory Health Care Services

About the position

The Quality Implementation Nurse at Metro Community Health Center is responsible for ensuring the delivery of quality patient care and coordination of supportive services. This role involves providing direct clinical support, functioning as an EMR champion, and implementing a patient-centered approach to care. The nurse will utilize the nursing process to deliver effective healthcare across all stages of the lifecycle, working both independently and as part of a team.

Responsibilities

• Provide and facilitate competent health care of patients and families
• Competently telephone triage for ages 0-150
• Initiate care coordination support within the scope of Pennsylvania nursing licensure when necessary
• Use computers for accessing electronic health records for data retrieval, data entry, charting updates, etc.
• Provide health and wellness education to individuals and groups
• Provide support for initiatives designed to improve the quality of care or clinical outcomes
• Assist providers with direct patient care and procedures
• Provide in-office education for patients with newly diagnosed chronic disease
• Administer immunizations and injectable medications to patients ages 0-150
• Provide face-to-face and telephonic care to patients as assigned and qualified to perform
• Assess, review, and develop nursing plans to ensure maximum patient outcomes
• Provide patient/family/caregiver teaching, education, training, and counseling as needed
• Complete all patient documentation and ensure all patient records are current and complete
• Coordinate care for patients with chronic diseases
• Assist the clerical and clinical teams with the coordination and scheduling of patients
• Assist in the education and training of staff
• Provide counsel, support, advice, and support to patients, their families, and fellow employees
• Perform duties including vital signs, assisting the providers with procedures, providing patient education, and conducting in-office testing
• Act as a resource for patients, clinical staff and CHNs
• Explore existing patient barriers of health access, healthful behavior, and ability to successfully self-manage chronic disease
• Attend meetings, patient conferences, planning sessions related to quality assurance, patient care, and other related topics
• Attend off-site tabling events or seminars to provide support or health education
• Participate in quality strategies to evaluate compliance with standards and to identify opportunities to improve patient outcomes
• Lead and drive the quality improvement/quality assurance quarterly meetings
• Provide informal leadership and direction related to clinical collaborative, grant, study, program, or research related initiatives

Requirements

• Graduation from an accredited nursing program
• Current, state RN license
• 3-5 years acute and/or outpatient medical nursing experience preferred
• Demonstrated success in providing clinical care and nursing support within an organization of comparable pace and complexity
• Significant knowledge of medical practices and procedures within a primary care environment
• Significant understanding of local health care systems and access
• Demonstrated success and familiarity with tools, technology, and systems typically found within most progressive health care environments

Nice-to-haves

• Bachelor's degree preferred
• Experience in outpatient settings

Benefits

• Health insurance
• Paid time off
• Continuing education support