Quality Improvement Analyst QR (Full Time, Day shift) Hybrid

Nicklaus Children's Health System - Miami, FL

Full-time - Mid Level

Miami, FL

Educational Services

About the position

The Quality Improvement Analyst QR position at Nicklaus Children's Hospital is a full-time role focused on data management, statistical analysis, and maintaining outcome measurements. The analyst will utilize technical skills to create comprehensive reports from various organizational databases, ensuring that data is accurately represented and effectively communicated. This role requires collaboration with multiple departments within the organization to obtain and provide necessary data for reports and graphical displays, thereby supporting the hospital's quality improvement initiatives. In this position, the Quality Improvement Analyst serves as the primary contact for quality-related data and reports for hospital leadership. The analyst will assist leaders in developing and monitoring strategic goals related to the organizational Quality Pillar, quality scorecards, and external presentations. A key responsibility includes working with leadership to identify and develop corrective action or performance improvement plans based on the monitoring of quality data, national collaborative reports, and other quality validation processes. The role also involves utilizing statistical expertise to research and identify benchmarks for key quality indicators, developing reports, and conducting statistical analyses using a variety of internal and external data sources. The analyst will maintain a current database management system across multiple repositories, ensuring archival, security, and retrieval of data. Additionally, the use of performance improvement tools such as Lean Methodology, Process/Flow Charts, and Pareto Charts will be essential for communicating data values and trends to various teams and task forces. The Quality Improvement Analyst will prioritize the accuracy of information in reports and presentations, provide supporting documentation for created reports and databases, and present data analysis and performance improvement recommendations to project teams and leadership. This role is critical in supporting the hospital's commitment to quality and performance improvement, requiring a blend of analytical skills, effective communication, and the ability to manage multiple projects efficiently.

Responsibilities

• Serves as primary contact for quality-related data and reports for hospital leadership.
• Assists leaders with strategic goal development and monitoring for the organizational Quality Pillar, quality scorecards, and external presentations.
• Works with leadership in the identification/development of corrective action or PI plans through monitoring of quality data, national collaborative reports, or other processes of quality validation.
• Utilizes statistical expertise to research and identify benchmarks for key quality indicators.
• Develops reports and conducts statistical analysis utilizing a variety of internal and external data sources.
• Maintains a current database management system on multiple repositories utilizing a variety of internal and external data resources to assure archival, security, and retrieval.
• Utilizes PI tools (i.e. Lean Methodology, Process/Flow Charts, Pareto Charts, etc.) to communicate data values and trends for use in PI teams, task force groups, reports and presentations.
• Prioritizes and ensures accuracy of information contained in reports/presentations.
• Creates reports from several organizational databases and collaborates with other organizational departments in obtaining and providing data for reports and graphical displays.
• Provides supporting documentation for reports and databases created.
• Presents and communicates data analysis and performance improvement recommendations and strategies to project teams, leadership, and task force groups.

Requirements

• Bachelor's Degree in Business, Health Services Administration, or related field.
• 3-5 years of Business Administration, Statistics, and/or Healthcare Quality and Performance Improvement experience.
• Advanced experience with Microsoft Office Suite to include Word, Outlook, SharePoint, Excel, PowerPoint, Access and Visio.

Nice-to-haves

• Master's Degree in Health Services Administration or related field preferred.
• Ability to use logical and scientific thinking to interpret technical data; understands and effectively applies concepts of data integrity and validation.
• Expertise in complex graphing and charting (i.e. Control charts, run charts, etc.) and understanding of statistical techniques, processes and methodologies.
• Excellent written and verbal communication skills; able to collaborate and work effectively in cross-functional teams and present quality concepts, ideas, and recommendation to others.
• Ability to maintain confidentiality of protected health information and other sensitive information.
• Strong problem solving, critical thinking and conflict resolution skills.