Quality Inspector I

Fastener Distribution Holdings - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Quality Inspector I at Fastener Distribution Holdings LLC is responsible for ensuring the quality of incoming and outgoing products by inspecting them against established standards. This entry-level position involves collaborating with various departments to resolve non-conformances and manage product returns, ensuring that all orders are accurately processed and documented.

Responsibilities

• Identify completed customer orders with the incoming receiving report or stock pull ticket.
• Inspect the correct quantity of parts according to the Inspection Sampling Plan Instruction.
• Resolve non-conformances by notifying the responsible department and supervisor.
• Verify that the parts and quantities in the order match the picking ticket.
• Generate Electro certification or verify that special manufacturer's certifications are attached, if applicable.
• Identify combined and all international orders and place these orders in the combined area.
• Collaborate with vendors and the sales department regarding customer claims via email.
• Investigate customer claims related to non-conforming products, invoice discrepancies, and shipment errors.
• Process credits and rebill invoices in EPDS.
• Manage orders and associated paperwork in EPDS for shipments.
• Disposition resale and value-added products in EPDS.
• Process returns to vendor (RTV) for resale and value-added products.
• Handle rework for returned value-added and resale products.
• Process incoming resale and value-added parts for stock or scrap.
• Return conforming products to stock or customers.
• Remove non-conforming products from stock and prepare orders.
• Log and maintain records of non-conforming products held in the Returns Department.
• Process incoming products returned without prior approval.
• Investigate undeliverable products returned by UPS/FedEx/DHL.

Requirements

• High school graduate or GED equivalent.
• Must be able to communicate in verbal and written form.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong problem-solving skills.
• Ability to lift up to 25 lbs.
• Excellent multitasking and organizational skills.