Quality Management Analyst

$60,000 - $65,000/Yr

Leake & Watts Services - New York, NY

Full-time

New York, NY

Social Assistance

About the position

The Quality Management Analyst will assist in coordinating all quality management related protocols. They will assist the Director of Quality Management in leading the quality management process through supports in creating and implementing corrective actions and improvement plans. They will assist in collecting, coding, imputing, verifying and monitoring data of the Passage of Hope Programs. The role of the QM Analyst is to ensure that programs are meeting compliance standards and to assist them with their continuous quality improvement and outcomes processes.

Responsibilities

• Perform internal audits and case record reviews
• Assist with the development and updating of instruments used to measure programmatic goals and outcomes
• Process and input data as needed through various internal and external data collection and reporting systems
• Assist departments in reporting and determination of outcomes through the Monthly Quality Improvement Compliance Meeting
• Make site visits and inspections of all locations in which children reside and attend school
• Ensure timely submission of Corrective Action Plans, internally and to external monitoring agencies
• Assist and guide programs with creating protocols and procedures
• Collaboration with external monitoring and accreditation agencies
• Other administrative duties as assigned

Requirements

• BA/BS preferred or 4+ years of relevant experience in social services/quality management
• Must have ability to analyze and manipulate data
• Must have working knowledge of computer applications, preferably highly skilled with Excel
• Must have commitment to enhancing the level of service delivery provided to persons supported
• Must be able to write reports from database information
• Excellent organizational & interpersonal skills
• Good verbal/written communication skills
• Familiarity with ORR, and OCFS guidelines helpful
• Bilingual a plus