Devereux - Berwyn, PA

posted 15 days ago

Full-time - Entry Level
Berwyn, PA
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

As a Quality Management Specialist at Devereux Advanced Behavioral Health, you will play a crucial role in ensuring compliance with all regulatory and funding agencies. Your responsibilities will include conducting and tracking internal investigations related to abuse and other care-related issues. You will assist the Director of Quality Management by coordinating QM activities for both the Center and Corporate offices. Additionally, you will serve as a liaison with Corporate QM personnel, regulatory agencies, families, and Center personnel regarding regulatory, Risk Management, and satisfaction issues. This position offers the opportunity to work with a dedicated team and make a meaningful impact on the lives of those we serve.

Responsibilities

  • Monitor compliance with all regulatory and funding agencies.
  • Conduct and track internal investigations regarding abuse and care-related issues.
  • Assist the Director of Quality Management in coordinating QM activities for the Center and Corporate offices.
  • Serve as a liaison with Corporate QM personnel, regulatory agencies, families, and Center personnel regarding regulatory, Risk Management, and satisfaction issues.

Requirements

  • Bachelor's Degree in Human Services or related field.
  • Minimum of 3 years experience in Human Services, Health Care, Social Services, or related field.
  • Knowledge of all standards, Best Practices, policies, procedures, and regulations for Devereux and applicable government agencies.
  • Computer skills including word processing and Database Management systems.
  • Ability to work independently, prioritize, and manage multiple tasks simultaneously.
  • Flexibility in scheduling.
  • Valid driver's license and must be at least 21 years of age.

Nice-to-haves

  • Previous experience in Quality Management/Investigations preferred.

Benefits

  • An opportunity to be a crucial part of a multi-disciplinary team.
  • Opportunities to have a profound and meaningful impact on the lives of those we serve.
  • Time off benefits and supportive leadership.
  • ASCEND career accelerator program with 100% tuition covered (up to $15k for undergraduate and $25k for graduate) and student loan repayment.
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