Quality Operations Specialist

Textron - Fort Worth, TX

Full-time - Mid Level

Fort Worth, TX

Transportation Equipment Manufacturing

About the position

As a Quality Operations Specialist at Bell Textron, you will play a pivotal role in ensuring the highest standards of quality assurance across various commercial programs. Your primary responsibility will be to lead Quality Assurance (QA) activities and initiatives, ensuring compliance with industry standards and customer satisfaction. You will oversee the program Quality requirements, ensuring that all Quality deliverables are met and that the final product aligns with customer expectations. This position requires a proactive approach to managing quality processes and fostering collaboration across multiple program functions and site locations. In this role, you will develop strong relationships with various stakeholders, including site Quality managers and commercial program managers, to promote teamwork and effective communication. You will be responsible for interfacing with the commercial Quality organization on a regular basis to ensure that all contractual Quality deliverables are met. Additionally, you will manage root cause and corrective action (RCCA) activities, ensuring timely and effective resolution of defects that may arise during the production process. You will also manage the Quality Assurance Program Plan, track and report on First Article inspections, and facilitate weekly Material Review Board meetings with customers. Reporting quality metrics at the monthly Program Management Review will be a key part of your responsibilities. Compliance with FAA 14 CFR 21 and AS9100 standards, as well as adherence to the Bell Quality Manual and company procedures, will be essential to your success in this role. Maintaining metric reporting for the commercial program will also be a critical function of your position.

Responsibilities

• Develop relationships and collaborate across multiple program functions and site locations to foster teamwork.
• Interface with the commercial Quality organization on a weekly and monthly basis to ensure that all contractual Quality deliverables are met.
• Manage root cause and corrective action (RCCA) activities to ensure timely and effective resolution of defects.
• Manage the Quality Assurance Program Plan, track and report on First Article inspections, facilitate weekly Material Review Board meetings with the customer and report quality metrics at the monthly Program Management Review.
• Ensure compliance with FAA 14 CFR 21 and AS9100 standards, the Bell Quality Manual, and Bell company procedures.
• Maintain metric reporting for the commercial program.

Requirements

• 4-Yr Degree such as BS/BA in Business Administration, Industrial Technology/Management, or Engineering.
• 6+ years' experience as a Quality professional in the aerospace industry.
• Demonstrated leadership skills and strong interpersonal skills.
• Computer skills, including Microsoft Excel, Word, Power Point, etc.
• Ability to read and interpret blueprints, specifications, reports, procedures, and certifications.

Nice-to-haves

• Experience with PowerBI, 3DX, Bell Quality tools, and all Bell systems related to day-to-day activities preferred.
• Experience in detail and component manufacturing preferred.
• Six Sigma Green Belt certification or other Continuous Improvement certification preferred.

Benefits

• You'll be off every other Friday with our 9/80 work schedule
• 80 hours of Personal Time Off (PTO)
• 120 hours Vacation time
• 12-13 paid holidays per year
• 6 weeks parental leave
• Tuition reimbursement
• Competitive salary
• Comprehensive health insurance
• On-site clinic, pharmacy, physical therapy, and licensed counselor
• Access to more than 11 Employee Resource Groups