Textron - Fort Worth, TX
posted 2 months ago
As a Quality Operations Specialist at Bell Textron, you will play a pivotal role in ensuring the highest standards of quality assurance across various commercial programs. Your primary responsibility will be to lead Quality Assurance (QA) activities and initiatives, ensuring compliance with industry standards and customer satisfaction. You will oversee the program Quality requirements, ensuring that all Quality deliverables are met and that the final product aligns with customer expectations. This position requires a proactive approach to managing quality processes and fostering collaboration across multiple program functions and site locations. In this role, you will develop strong relationships with various stakeholders, including site Quality managers and commercial program managers, to promote teamwork and effective communication. You will be responsible for interfacing with the commercial Quality organization on a regular basis to ensure that all contractual Quality deliverables are met. Additionally, you will manage root cause and corrective action (RCCA) activities, ensuring timely and effective resolution of defects that may arise during the production process. You will also manage the Quality Assurance Program Plan, track and report on First Article inspections, and facilitate weekly Material Review Board meetings with customers. Reporting quality metrics at the monthly Program Management Review will be a key part of your responsibilities. Compliance with FAA 14 CFR 21 and AS9100 standards, as well as adherence to the Bell Quality Manual and company procedures, will be essential to your success in this role. Maintaining metric reporting for the commercial program will also be a critical function of your position.