Klamath Basin Behavioral Health (Kbbh) - Klamath Falls, OR

posted 5 months ago

Full-time - Entry Level
Klamath Falls, OR
Educational Services

About the position

The Quality Performance Improvement Analyst I plays a crucial role in enhancing the quality of care provided by Klamath Basin Behavioral Health (KBBH). This position is integral to the Quality Performance Improvement (QPI) team, assisting the QPI Manager in the collection, collation, and analysis of data related to the organization's Quality Performance Improvement Portfolio. The analyst will engage in root cause analysis, process automation, and support clinicians in streamlining workflows to improve operational efficiency. This role is not only about data analysis but also involves presenting and disseminating information effectively to various stakeholders within the organization. In addition to data management, the QPI Analyst I will collaborate with a multidisciplinary team to identify problems and develop solutions, particularly in areas related to cost containment and the implementation of new services and performance measures. The analyst will be responsible for researching, developing, and implementing improved systems and methodologies that enhance operational processes. This includes providing on-site training and follow-up for staff, facilitating performance improvement project teams, and maintaining efficient work processes to ensure timely review results are delivered to the organization. The role also requires the analyst to act as a content expert for performance improvement tools, assisting, coaching, and teaching processes while incorporating various performance improvement philosophies. The QPI Analyst I will extract, interpret, and analyze data to evaluate root causes and support data-driven decision-making. Furthermore, the position involves developing collaborative relationships with the Quality Team to assess and revise key policies and processes aimed at improving the quality of care provided by KBBH. Continued education and training on Electronic Health Record (EHR) best practices and usability will also be part of the responsibilities, along with providing clinical application support as needed.

Responsibilities

  • Collaborates with multidisciplinary team on problem identification and resolution, cost containment issues, implementation of new services and systems/performancemeasures.
  • Researches, develops/acquires, and implements improvementsystems, methodologies, and tools to improve operations.
  • Collaborates with Leaders to develop and revise processes and workflows.
  • Provides on-site training and follow-up for staff.
  • Facilitates performance improvement project teams to support implementation, monitoring and sustainability.
  • Maintains efficient work process to provide timely review results to the organization.
  • Assists in managing process controls for the organization.
  • Acts as content expert for performance improvement tools.
  • Assists, coaches, and teaches processes while incorporating performance improvement tools and philosophies.
  • Extract, interpret and analyze data in evaluation of root cause analysis and data driven decision making.
  • Develops collaborative relationships with the Quality Team by assessing development and revision of key policies and processes to improve quality of care.
  • Continued education and training on EHR best practices and usability.
  • Provides up to .25 FTE Clinical Application Support as supplemental backup when needed.

Requirements

  • Bachelor's Degree in business or health related field.
  • Ability to analyze, prepare and present information.
  • Strong analytical capabilities.

Nice-to-haves

  • Experience with Lean, Six Sigma or Root Cause Analysis processes.
  • 1-2 years experience working with projects and process improvement.
  • Experience with data manipulation with SQL and Tableau.
  • Understanding of process and usability testing.
  • 3+ years in the healthcare industry.
  • Education or experience of project management.
  • Knowledge of statistical techniques.
  • Advanced skill in MS Excel.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 403 (b) Retirement Plan
  • Paid Vacation & Wellness Days
  • Life Insurance
  • Disability Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Employee Discounts
  • Employee Assistance Program (EAP)
  • Wellness Program
  • Tuition Reimbursement Program
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