Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth - Please use our internal careers (https://www.myworkday.com/ebnhc/d/task/1422$794.htmld) portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page (http://careers.ebnhc.org) .
Time Type:
Part time
Department:
Quality
All Locations:
East Boston, Revere
Position Summary:
Working under the direction of managers and providers of our busy Department, the per diem quality specialist assists the population health/quality teams in auditing patient charts in support of documentation required for clinical quality and payer contracts. In addition, targeted outreach or follow up may be performed as directed. This role helps ensure accurate measurement of performance in quality and payer contracts.
Reviews charts for relevant information in support of performance in quality and payer contracts
Pulls appropriate documentation from patient and outside records in a timely manner
Accurately documents results and findings in appropriate tracking templates
Participate in meetings as required
Familiarity with patient medical charts and clinical/operational workflows, including ways to search EMR and obtain appropriate outside medical records
Assist in outreach and preventative screening workflows as directed
Perform outreach calls as directed following existing workflows
Assist with mailings and tracking of results as directed following existing workflows
EDUCATION: High school diploma/GED and a graduate of a Certified Medical Assistant program.
EXPERIENCE: At least five years experience as a medical assistant in a primary or specialty care setting.
SKILLS/ABILITIES: Strong oral, listening, and written communication skills. Attention to detail and computer/EMR literacy and familiarity with entering data into Microsoft Excel.
Reads, understands and complies with all Standards of Conduct, JCAHO policies, CMS Pace Program Regulations and Standards, applicable State regulations and guidelines, ESP policies and procedures and all laws related to position responsibilities and employment at NeighborHealth;
Upholds procedures and systems to safeguard the confidentiality of all patient and employee information.
Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.
Pay range
Starting at $19.96 up to $29.94 depending on experience.
There's a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.
We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!
Medical & Dental Coverage
Life and Disability Insurance
Privileges at Boston Medical Center for Providers
401(K) Retirement Plan
Educational Assistance
Flexible Spending & Transportation Accounts
Paid Holidays, Vacations, Sick and Personal Time
A Generous Staff Development Benefit
Excellent Malpractice Coverage
A Designated Medical Staff Office for Physician Support
Free Parking
And Much More…