Quality Supervisor

Clasen Quality Chocolate - Milton, WI

Full-time - Mid Level

Milton, WI

Food Manufacturing

About the position

The Quality Supervisor at Clasen Quality Chocolate is responsible for developing, implementing, and executing quality systems and programs to ensure food safety and product quality in a state-of-the-art manufacturing facility. This role involves supervising quality technicians, maintaining compliance with regulatory standards, and leading continuous improvement initiatives. The position requires a proactive approach to monitoring production practices and fostering a culture of food safety within the organization.

Responsibilities

• Maintain regulatory compliance with Federal, State, and Local regulatory requirements.
• Identify, develop, implement, and execute continuous improvement upgrades to the quality systems and programs.
• Actively monitor the production floor for compliance to quality systems and programs.
• Participate in Facility Food Safety Team Meetings and may lead meetings.
• Conduct internal Quality and Food Safety training and act as a resource for facility/employee questions.
• Support customer, regulatory, and third-party audits.
• Conduct internal audits (Food Safety, Good Manufacturing Practices [GMP's], Sanitation, etc.).
• Control non-conforming materials according to company policy.
• Interact with ingredient suppliers and service providers as needed.
• Coordinate collection of product samples and equipment/environmental swabs.
• Review, sign, and maintain Food Safety CCP documents and other production/quality related documents.
• Perform supervisory responsibilities including planning, assigning, and directing work, coaching, and appraising performance.
• Prepare Certificates of Analysis for customer shipments.
• Act as back-up to Quality Superintendent and Quality Technicians during absences.
• Support RC Cartage new employee training, EMP program, and investigations as needed.
• Travel to other CQC facilities, training, vendors, and/or customers.
• Lead and support a food safety culture within the site.

Requirements

• High School Diploma or equivalent is required.
• Bachelor's degree preferred in a Science Based field (Food Science, Nutrition, Microbiology, or similar).
• Minimum 5 years of quality-related experience within a food manufacturing environment.
• Experience with SQF, HACCP, and recall in a food manufacturing environment.
• Ability to complete HACCP, PCQI, Internal Auditing, SQF and other food safety related training.
• Knowledge of Food Safety (FSMA), Federal, State, Local regulations preferred.
• Intermediate knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.

Nice-to-haves

• Excellent Oral and Written Communication Skills
• Decision Making and Problem Solving
• Accuracy Focused and Detail Oriented
• Customer Focus
• Ethics, Honesty, and Integrity
• Project and Time Management

Benefits

• Health, Dental, Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) Match - up to 5%
• Paid Vacation, Personal and Volunteer days plus 11 holidays
• Paid maternity/paternity leave
• Wellness programs including free fruit and gym reimbursement
• Scholarships for employee, spouse, and children
• Summer Camp Reimbursement for children of employees
• Tuition reimbursement
• Employee appreciation events
• Free chocolate and coating
• Onsite Fitness Facility
• Annual Bonus Potential - 5%+