Quality Systems Analyst II

$65,900 - $131,900/Yr

Abbott Laboratories - Alameda, CA

posted 4 months ago

Full-time - Mid Level
Alameda, CA
10,001+ employees
Miscellaneous Manufacturing

About the position

As a Quality Systems Analyst II at Abbott, you will play a crucial role in the Diabetes Care division, which is dedicated to improving the lives of individuals with diabetes through innovative products that provide accurate data for better health management. This position is based in Alameda, CA, where you will be involved in various data analysis activities that are essential for maintaining high-quality standards in our products and services. Your primary responsibilities will include analyzing complaints and trending data related to Medical Device Reporting (MDR) and Medical Device Vigilance (MDV), as well as providing critical data inputs for Management Review and month-end reporting activities. In this role, you will serve as an internal liaison and expert for the Complaint Handling database, overseeing its development, maintenance, and sustainability. You will collaborate with cross-functional Quality and Business Unit Teams to meet reporting requirements, which encompass complaints trending and summaries, FDA Medical Device Reporting, EU Medical Device Vigilance reporting, and regular product line complaints reporting on a weekly, monthly, and quarterly basis. Your support will also extend to internal and external audits, where you will prepare and present relevant reports and analyses. You will be expected to comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, and company policies while maintaining positive and cooperative communication with employees, customers, contractors, and vendors at all levels. Additionally, you will be tasked with performing other related duties as assigned, contributing to the overall success of the Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory initiatives within the company.

Responsibilities

  • Serve as an internal liaison and expert for Complaint Handling database development, maintenance, and sustainment activities.
  • Partner with cross-functional Quality and Business Unit Teams to fulfill reporting requirements, including complaints trending and summaries.
  • Prepare and provide relevant reports and analysis to support internal and external audits.
  • Support all Company initiatives as identified by management in support of Quality Management Systems (QMS) and Environmental Management Systems (EMS).
  • Comply with FDA regulations and other regulatory requirements, maintaining positive communication with all stakeholders.
  • Perform other related duties and responsibilities as assigned.

Requirements

  • Bachelor's Degree or an equivalent combination of education and work experience.
  • Minimum 3 years in a manufacturing environment.

Nice-to-haves

  • Medical Device experience preferred.
  • Ability to manage multiple tasks and priorities.
  • Strong Microsoft Office capabilities.
  • Experience with automated database systems.
  • Knowledge and experience with InfoMed and SAP Enterprise Software highly desirable.
  • Ability to query and refine data into summarized results.
  • Experience with Microsoft SQL Server, Reporting Services, Analysis Services, a plus.
  • Experience working in a broader enterprise/cross-division business unit model preferred.
  • Ability to work in a highly matrixed and geographically diverse business environment.
  • Strong verbal and written communications skills.

Benefits

  • Free medical coverage for employees via the Health Investment Plan (HIP) PPO
  • Excellent retirement savings plan with high employer contribution
  • Tuition reimbursement and student debt programs
  • Recognition as a great place to work in multiple countries
  • Support for diversity and inclusion in the workplace
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