Quality & Training Analyst (P-TIME)(Day Shift)

Buckland - Laredo, TX

Full-time - Entry Level

Laredo, TX

251-500 employees

Educational Services

About the position

The Quality and Training Analyst at Buckland is responsible for coordinating and auditing processes and documentation within the warehouse operations. This role involves training personnel and ensuring the quality and accuracy of policies and procedures, contributing to the overall efficiency and effectiveness of the organization.

Responsibilities

• Provide the highest level of customer service to clients, vendors, and service ensuring proper processes are followed.
• Audit files assigned to ensure accuracy and instructions followed.
• Assist operations department in maintaining of client database.
• Conduct onboarding and ongoing training of personnel ensuring organizational standards are met.
• Report any discrepancies or errors to management discovered during audit processes.
• Develop, review, and evaluate training programs, SOPs, and Quality documentation.

Requirements

• High school diploma or equivalent.
• Minimum 2 years of relevant work experience.
• High attention to detail.
• Analytical and data driven.
• Strong verbal and written communication skills.
• Bilingual (fluent in both Spanish/English).

Benefits

• Competitive salary
• Benefits package
• Matching retirement plan
• Friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• Chance to be part of a growing organization