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This is a leadership position accountable for developing and managing a formal Quality Management System (QMS), ensuring quality of raw material, WIP and finished goods meet specifications, and leading the quality improvement process for products and services, including design, suppliers, production, service and support. The role also involves managing the Quality/Warranty Department, including personnel and the operating budget, delivering significant year-over-year improvement in quality, delivery and cost which will help drive profitability, and implementing corrective and preventive actions to reduce the Cost of Poor Quality (COPQ).