JPMorgan Chase - Columbus, OH
posted 3 months ago
As a Quant Analytics Associate Senior in the Digital Marketing Analytics team, you will play a pivotal role in measuring and analyzing the customer experience across the bank's web and mobile products. Your primary objective will be to provide actionable recommendations that enhance the consumer experience, ultimately fostering long-term, profitable customer relationships. This position requires a collaborative approach, as you will work closely with key stakeholders including Digital Management, Product Management, Customer Experience Design, and various consumer lines of business, as well as risk, compliance, and controls teams. In this role, you will be responsible for delivering against the Digital Analytics agenda, ensuring that your insights align with the strategic direction and growth of the Digital function. You will engage with cross-functional teams to improve the online and mobile experience for customers, building strong relationships with Product partners to deliver clear and compelling Business Intelligence. Your passion for data visualization and deep analytical understanding will be essential as you evolve and refine measurement frameworks and KPIs for Customer Measurement. Your responsibilities will include providing consultative support for Digital Product partners based on fact-based findings, prioritizing the analytics agenda to align with overall strategy and business value, and collaborating within the Digital Analytics team to enhance the quality and value of deliverables. Additionally, you will partner with Data Services and Core Analytics teams to improve the overall performance of the Digital Analytics team.