Google - Sunnyvale, CA

posted 3 months ago

Full-time - Entry Level
Sunnyvale, CA
10,001+ employees
Web Search Portals, Libraries, Archives, and Other Information Services

About the position

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." As a Quantitative User Experience Researcher (Quant UXR), you will play a critical role in informing your team of UXers, product managers, and engineers about user needs. This position is integral to creating useful, usable, and delightful products that enhance user experience. You will work closely with stakeholders across various functions and levels, impacting all stages of product development. Your responsibilities will include investigating user behavior and needs using empirical research methods such as logs analysis, survey research, path modeling, and regression analysis. The Quantitative UXR community at Google is designed to support you in doing your best work. You will have the opportunity to collaborate with and learn from other UXRs across Google through regular meetups, mentorship programs, and access to internal research tools. User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users' needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work collaboratively to solve complex challenges and craft experiences that highlight our products' unique capabilities and personalities. Our work impacts billions of users while exemplifying a key principle that is core to Google's philosophy: “Focus on the user and all else will follow.”

Responsibilities

  • Collaborate with Designers, Product Managers, Engineers, and other UXRs to prioritize research opportunities.
  • Advocate research findings to diverse audiences through written reports and in-person presentations with stakeholders.
  • Design and conduct research using a variety of quantitative research methods.
  • Conduct research on multiple aspects of products and collect/analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs, and online experiments.
  • Identify meaningful patterns and signals to provide coherent insights that can inform design/product/strategy decisions.
  • Examine large-scale data (e.g., surveys, logs) to discover insights, generate hypotheses, and identify opportunities for better experiences.

Requirements

  • Bachelor's degree in Human-Computer Interaction, Human Factors, Psychology, Computer Science, Cognitive Science, Information Science, Statistics, a related field, or equivalent practical experience.
  • Experience with quantitative research design utilizing various methods (e.g., descriptive statistics, multivariate data visualization, multivariate regression, bootstrap methods, logs analytics, and text analytics).
  • Experience in Stata, C++, R, or Python.

Nice-to-haves

  • Master's degree or PhD in Human Factors, Psychology, Human Computer Interaction, Cognitive Science, Computer Science, Information Science, related field, or equivalent practical experience.
  • 1 year of experience in User Experience, Human factors, Human-Computer Interaction, applied research settings, or product research and development.
  • Experience with data storytelling/communicating complex data analysis to general audiences.
  • Knowledge of different research methods, and when/how to apply them during the product development process.
  • Ability to communicate user research findings with cross-functional partners to drive impact.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid holidays
  • Paid time off (PTO)
  • Flexible scheduling
  • Professional development opportunities
  • Employee stock purchase plan
  • Tuition reimbursement
  • Wellness programs
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