Old Navy - Winchester, VA
posted 4 months ago
At Old Navy, we are redefining the retail experience by making fashion accessible and enjoyable for everyone. As a Retail Supervisor in Merchandising at our Winchester Station location, you will play a pivotal role in supporting our management team and ensuring that our store operates smoothly and efficiently. Your primary responsibility will be to mentor and guide our team of Experts and Brand Associates, fostering a positive work environment where customer service is paramount. You will lead by example, demonstrating the behaviors and skills necessary to deliver an exceptional shopping experience to our customers. In this role, you will be tasked with executing various operational processes and maintaining productivity to meet store goals. You will collaborate closely with the leadership team to teach and coach your staff, driving behaviors that enhance customer satisfaction and loyalty. Your focus will be on engaging with customers, promoting our loyalty programs, and utilizing all available omni-channel offerings to elevate the shopping experience. You will also support the Service Leader during non-peak hours and assist with store opening and closing procedures as needed. As a Retail Supervisor, you will be accountable for your personal goals, which contribute to the overall success of the store. Your ability to communicate effectively, lead by example, and inspire your team will be crucial in achieving our mission of making shopping fun and accessible for all.