Truistposted 6 days ago
Full-time - Entry Level
Plano, TX

About the position

Responsible for ensuring the timely and accurate funding of dealer contract packages. Eliminate dealer/customer fraud by ensuring proper and thorough verification is completed on all loan packages according to company and regulatory policies and guidelines. Provide training and management assistance to Loan Processor I teammates when necessary. Provide a high level of professional service to dealer client base.

Responsibilities

  • Work as a team member with the underwriting and sales staff to accomplish monthly loan volume objectives.
  • Assist with training and supervision of Loan Processor I as required.
  • Ensure all contract and applicant information is accurately verified and entered into Origenate prior to funding in the loan servicing system.
  • Ensure compliance with all guidelines and policies to meet targeted risk tolerance.
  • Follow-up with dealer clients on any outstanding stipulations, verifications, or documents needed to complete the processing of loans.
  • Meet or exceed Loan Processor production targets.
  • Build and maintain strong relationships with dealer client base.
  • Assist branch or business center in managing dealer and customer fraud by ensuring thorough and proper verifications are being completed.
  • Escalate any potential problems that may result in fraud or losses to management.
  • Assist management to ensure business center complies with all corporate guidelines and policies as well as all Federal and State regulations.

Requirements

  • High School diploma or equivalent education and related training or experience.
  • Two years of experience or equivalent training.
  • Excellent problem solving skills.
  • Excellent analytical ability.
  • Excellent written and verbal communication skills.
  • Excellent organizational skills.
  • Excellent time management skills.
  • Ability to work in fast paced environment.
  • Ability to work flexible schedule and overtime, as needed.
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Nice-to-haves

  • Bachelor’s degree in Business or related field, or equivalent education and related training or experience.
  • Previous experience in finance/credit related industry.
  • Knowledge of credit verification process and related documents.
  • Bilingual.

Benefits

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Disability insurance.
  • Accidental death and dismemberment insurance.
  • Tax-preferred savings accounts.
  • 401k plan.
  • Vacation days (minimum of 10 days).
  • Sick days (minimum of 10 days).
  • Paid holidays.
Hard Skills
Loan Servicing
1
Microsoft Software
1
Organizational Skills
1
Problem Solving
1
Time Management
1
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