State of Maryland - Baltimore, MD

posted 7 days ago

Full-time
Baltimore, MD
Executive, Legislative, and Other General Government Support

About the position

The position involves assisting the Director of MD FIRST Projects in operations support for the MD FIRST Statewide Public Safety Communications System. This role is crucial for maintaining the day-to-day operations of the MD FIRST system, which provides essential radio communications for public safety agencies across Maryland. The incumbent will be responsible for network and asset management activities, ensuring the system supports over 120,000 users and handles millions of transmissions daily.

Responsibilities

  • Assist the Director, MD FIRST Projects in operations support activities.
  • Support the implementation and administration of the MD FIRST radio system.
  • Manage MD FIRST Network and Asset Management activities.
  • Ensure the maintenance of MD FIRST support systems and related documentation.
  • Provide high-level customer support to MD FIRST users.
  • Troubleshoot complex technical issues related to land mobile radio systems.

Requirements

  • Seven years of experience designing and implementing complex data communications or telecommunications networks.
  • Bachelor's degree in Computer Information Technology, Management Information Systems, Computer Science, or related field can substitute for up to four years of experience.
  • Additional graduate education can substitute for required experience at a rate of thirty credit hours for each year.
  • Military service experience in Database Administration can substitute for required experience.

Nice-to-haves

  • Experience with radio network technology projects as a project manager or technical team member.
  • Experience troubleshooting complex technical land mobile radio issues.

Benefits

  • State of Maryland benefits including health insurance, retirement plans, and paid leave.
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