Radiology Digital Library Analyst

$58,386 - $100,422/Yr

University of California - San Diego, CA

Full-time - Entry Level

San Diego, CA

Educational Services

About the position

The Radiology Digital Library Analyst at UC San Diego Health provides technical support for the Imaging Enterprise Imaging central repository and medical records. This entry-level position involves assisting users with electronic records, ensuring quality assurance for uploaded images, and supporting the functionality of clinical imaging systems. The role includes training end-users, documenting issues, and collaborating with technical teams to enhance imaging processes.

Responsibilities

• Provide technical support related to the Imaging Enterprise Imaging central repository and medical records.
• Assist users with procedural or minor technical problems related to electronic records reconciliation and image distribution.
• Create documentation to assist with technical support and chronic issues with the systems.
• Conduct end-user training and assist with process issues and technical questions.
• Ensure quality assurance on uploads and discs burned in the Digital Library.
• Monitor unexpected errors and report issues to the technical team.
• Document functionality gaps reported by users and suggest solutions.
• Consult with technical support on new RIS design, build, testing, training, and go-live.
• Assist with functionality testing of Enterprise tools during test trials and pre-go live.
• Assist with the implementation and documentation of procedures for new RIS.

Requirements

• Bachelor's Degree in Computer Science or related field, or equivalent combination of education and experience.
• One year of professional experience providing technical support in a healthcare environment.
• Basic knowledge of clinical imaging systems and related processes.
• Knowledge of relevant hardware, software, and database administration.
• Detail-oriented with basic organizational skills and ability to manage time efficiently.
• Effective communication skills with cross-functional staff.
• Problem-solving and troubleshooting skills.

Nice-to-haves

• Recent experience working in a digital library in a healthcare environment.
• Experience assisting providers/radiologists.
• Excellent customer service skills.
• Strong written and verbal communication skills.
• Ability to multitask.

Benefits

• Competitive hourly pay ranging from $28.07 to $48.28.
• Career appointment with 100% appointment percent.
• Opportunities for professional development and training.