Radiology Support Associate (MOM), MarinHealth Imaging, Per Diem, Days

Marin General Hospital - Greenbrae, CA

Greenbrae, CA

Hospitals

About the position

To maintain and retrieve Radiology files and result reports. To provide Radiology receptionist duties at desk and telephone.

Responsibilities

• Answers telephone and provides standard information, provides limited screening of telephone calls, routes calls to other staff, and takes messages
• Answers routine questions, provides information and responds to inquiries concerning departmental activities and operations by relating or referring to established policies and procedures; refers visitors to sources of information
• Uses Radiology Information System as the source for maintaining accurate records required by Department Policy and Procedures
• Participates actively in the achievement of organizational and departmental goals
• Responsible for assuring patient wait times are minimized
• Attends and participates in in-services and staff meetings
• Maintains standards of the organization and department
• Abides by hospital policies on attire, work habits and relationships
• Observes confidentiality and decorum in conversation and behavior
• Assists in the orientation of new employees
• Utilizes the PACS system, for retrieving, and printing of studies as requested by physicians, patients, and hospital staff
• Reads or faxes patient reports to attending physicians and other facilities upon request
• Obtains releases and prepares films to be picked up by patient
• Calls other facilities to retrieve films, reports, etc., for our Radiologists or physicians, when necessary
• Prepares materials for subpoenas as directed
• Prepares materials for Tumor Board meetings
• Acts as a department liaison for physicians needing assistance and/or training for utilization of Magic Web (PACS online system)
• Greets, directs, and receives patients at reception desk
• Coordinates scheduled patient arrival with the appropriate exam-specific staff
• Acts as liaison between patient and technical staff
• Tracks patient orders in MISYS
• Works with Admitting department to facilitate patient registration
• Assists Charge Tech
• Compiles, audits, crosschecks and forwards to HIM paperwork related to patient procedures on a daily basis
• Forwards problem account and account paperwork to the Radiology Supervisor daily

Requirements

• High school diploma, GED or equivalent preferred
• Completion of business school or related training, including computer courses preferred
• One-year clerical or secretarial experience in a health care setting with computer based familiarity
• Demonstrated interpersonal skills to deal effectively and courteously with a diverse group of internal and external visitors and callers
• Accurate typing at 30 wpm
• Basic to intermediate skill in word processing
• Knowledge of medical terminology
• Ability in database management
• Ability to learn and operate any and all computerized radiology information systems
• Ability to organize and prioritize multiple tasks despite frequent interruptions
• Ability to operate standard business machines, such as personal computer, fax machines and copier
• Demonstrated excellent verbal and written communication skills with preference to speaking English, Spanish or other languages

Benefits

• 403(b) contribution plan
• Company-funded retirement plan
• Life insurance
• Vacation, holiday, and sick leave
• Onsite health & fitness classes
• Discounts promoting a healthier lifestyle