Ramp Agent (Part-Time)

$34,237 - $34,237/Yr

American Airlines Group - Asheville, NC

posted 4 months ago

Part-time - Entry Level
Asheville, NC
Air Transportation

About the position

At Piedmont Airlines, we are excited to share our passion for aviation with you! We are looking for a motivated and reliable professional to join our team as a Ramp Agent in our Ground Handling Department. This part-time position is essential to our operations, focusing primarily on baggage handling and servicing aircraft in a fast-paced outdoor airport environment. As a Ramp Agent, you will be responsible for ensuring that both company goals and customer expectations are met while completing your daily tasks. Successful candidates will undergo and complete the Ramp Agent training course, which is crucial for performing the duties of this role effectively. This position reports directly to the General Manager. The Ramp Agent's essential duties include responsible below-the-wing servicing of the aircraft, which encompasses loading and unloading baggage and cargo, operating motorized service vehicles and equipment, guiding and parking aircraft, performing cabin maintenance tasks, and de-icing aircraft. Teamwork is vital in this role, as you will work collaboratively to provide excellent customer service and meet corporate objectives. The work environment is dynamic and requires adaptability to various weather conditions and elevated noise levels, as you will be working on the airport ramp. Candidates must be prepared for a physically demanding role that includes frequent stooping, bending, kneeling, walking, standing, reaching, lifting, and climbing up and down stairs. You will also be required to handle objects weighing up to 70 pounds and assist passengers with disabilities, including pushing wheelchairs. Employment is contingent upon a valid driver's license, a clear driving record, a 10-year Criminal History Records Check, and a drug screen as required. Additionally, proof of high school or GED completion is necessary, and candidates must be at least 18 years of age.

Responsibilities

  • Responsible for below-the-wing servicing of the aircraft
  • Load and unload baggage and cargo
  • Operate motorized service vehicles and equipment
  • Guide and park aircraft
  • Perform cabin maintenance tasks
  • De-ice aircraft
  • Work as a team to provide excellent customer service and meet corporate objectives

Requirements

  • Successful completion of training course
  • Ability to meet company goals and customer expectations in a high energy environment
  • Effective communication skills
  • Ability to organize, prioritize, and multitask

Nice-to-haves

  • Previous airline experience
  • Previous employment as a front-line customer service provider
  • Basic knowledge of computer applications and programs

Benefits

  • Paid training
  • Holiday pay
  • 401(k)
  • Vacation
  • Family travel on the American Airlines network
  • Medical and dental available
  • Performance-based bonuses
  • Relocation packages
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