About the position
The Seasonal Ramp Agent position at Sun Country Airlines is a critical role responsible for supporting peak season operations. This position involves a variety of tasks that ensure the safe and efficient handling of aircraft and customer baggage. Seasonal agents are accountable for preparing for aircraft arrival and departure, which includes readying necessary equipment such as tow vehicles, wheel chocks, and belt-loaders. They must ensure that ramp areas are safe and free of Foreign Objects Debris (FOD) to maintain operational safety. In addition to preparation, the role requires the safe and efficient loading and unloading of baggage, cargo, and mail of various weights and dimensions to and from aircraft and airport baggage areas. After receiving proper training, agents will operate ground service equipment to service the aircraft and its passengers. This includes handling heavy, motorized machinery such as tugs, tractors, belt loaders, bag carts, pushback tractors, deicers, and more. Agents will also be responsible for marshaling aircraft to and from gates, which involves directing, assisting, and parking all arriving, departing, and towed aircraft. The position also includes servicing aircraft as needed, which may involve interior cleaning, replenishing supplies, managing aircraft lavatories, window washing, providing potable water, and deicing. Agents are responsible for conducting aircraft security searches as required and must report any safety and operational issues in a timely manner. Following safety regulations is paramount, including the proper use of ground service equipment and wearing appropriate safety gear. Other duties may be assigned by management as necessary.
Responsibilities
- Prepare for aircraft arrival and departure by readying equipment such as tow vehicles, wheel chocks, and belt-loaders; taking positions; ensure ramp areas are safe and free of Foreign Objects Debris (FOD)
- Safely and efficiently load and unload baggage, cargo, and mail of various weight and dimensions to and from aircraft and airport baggage areas
- After training, operate/drive ground service equipment to service the aircraft and its passengers; this includes heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, pushback tractors, deicers, etc.
- Marshal aircraft to and from gates (e.g. directing, assisting and parking all arriving, departing, and towed aircraft)
- Service aircraft as needed (e.g. interior cleaning and supply replenish, aircraft lavatories, window wash, potable water, and deicing)
- Responsible for aircraft security searches as required
- Timely report safety and operational issues, including equipment requiring service
- Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items
- Other duties as assigned by management
Requirements
- Must be at least 18 years of age
- Ability to work well in a team environment
- Effective communication skills in English, both written and verbal
- Ability to work efficiently under time constraints
- Possess a valid driver's license with the ability to pass a continuous driving records check
- Ability to utilize computers and mobile technology to complete trainings and perform work duties
- Ability to work a flexible schedule including nights, weekends, and holidays
- Ability to be on a remote location for extended periods of time in outdoor elements
- Pass a post-offer pre-employment background check, including airport security clearance and a fingerprint-based background and criminal history record check required by federal law
- Must be able to obtain and maintain an MSP SIDA badge with a CBP Seal
Nice-to-haves
- Previous Ramp experience
