Ramp Service Agent Full Time

$34,278 - $34,278/Yr

American Airlines Group - Boston, MA

posted 5 months ago

Full-time
Boston, MA
Air Transportation

About the position

As a Ramp Service Agent at American Airlines, you will play a crucial role in ensuring the smooth operation of our fleet services. This position involves the handling of baggage and cargo on and off aircraft, as well as transporting items between terminals and aircraft. You will be responsible for receiving, delivering, weighing, and documenting cargo in a dedicated cargo facility or loading dock area. The role requires a commitment to safety and adherence to government regulations, including those set by the DOT, FAA, and TSA. You will work outdoors in various weather conditions and may be required to work irregular hours, including weekends and holidays. The starting pay for this position is $16.48 per hour, and you will be part of a team that values flexibility, cooperation, and a positive attitude. In this role, you will operate belt loaders, service aircraft with ground power and air conditioning, tow and push back aircraft from gates, and service aircraft lavatories and water ports. You will also be responsible for cleaning the interior of aircraft when necessary and positioning beverage and luggage carts around the ramp area. The job may also involve de-icing aircraft and performing catering services, depending on the size of the airport. You will be expected to report to your assigned station on time, complete job-relevant training, and adhere to company policies and performance standards. This position is covered by the Transport Workers Union (TWU) Collective Bargaining Agreement, which outlines the terms and conditions of your employment.

Responsibilities

  • Move baggage and cargo of various weights to and from aircraft
  • Drive and operate belt loaders
  • Service aircraft at gates with ground power and air conditioning
  • Tow and pushback aircraft from gates
  • Service aircraft lavatories and water ports
  • Clean interior of aircraft when needed
  • Position beverage and luggage carts around the ramp area
  • Work outdoors in various weather conditions
  • Report to position on time, as scheduled, and at your assigned station or location
  • Complete job-relevant trainings
  • Adhere to government regulations (e.g., DOT, FAA, TSA)
  • Adhere to company policies, procedures, and performance standards
  • Perform all functions in accordance with safety procedures and policies
  • Wear uniforms as required by company policy
  • Wear all personal protective equipment (PPE) in accordance with rules and regulations
  • De-ice aircraft by directing a chemical/water stream at aircraft surfaces (if applicable)
  • Perform catering service (if applicable)

Requirements

  • High school diploma or GED or international equivalent
  • Must be 18 years of age or older
  • Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts
  • Knowledge of and ability to use basic computer skills
  • People-oriented and highly motivated, with a positive and cooperative attitude
  • Good communication skills
  • Applicable valid driver's license as required by local authorities
  • Ability to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
  • Ability to obtain jet bridge certification
  • Ability to pass the US Postal Service background check

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Employee assistance program
  • Pet insurance
  • 401(k) Program with employer contributions after one year
  • Travel perks for you, your family, and friends
  • Wellness programs
  • Discounts on hotels, cars, cruises and more
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