About the position
As a Ramp Service Agent at American Airlines, you will play a crucial role in ensuring the smooth operation of our fleet services. This position involves the handling of items on and off aircraft, as well as the transportation of cargo between terminals and aircraft. You will be responsible for receiving, delivering, weighing, and documenting cargo in a dedicated cargo facility or loading dock area. The job requires a commitment to safety and adherence to government regulations, including those set by the DOT, FAA, and TSA. You will be expected to work outdoors in various weather conditions and may be required to work irregular hours, including weekends and holidays. The starting pay for this position is $17.20 per hour, and the terms and conditions are governed by the Transport Workers Union (TWU) Collective Bargaining Agreement. In this role, you will be tasked with moving baggage and cargo of various weights to and from aircraft, driving and operating belt loaders, servicing aircraft at gates with ground power and air conditioning, and towing and pushing back aircraft from gates. You will also be responsible for servicing aircraft lavatories and water ports, cleaning the interior of aircraft when needed, and positioning beverage and luggage carts around the ramp area. Additionally, you may be involved in de-icing aircraft and performing catering services, depending on the airport size. This position requires a high school diploma or GED, the ability to lift and transport bags and cargo, and a valid driver's license. You will also need to complete a pre-employment drug screen and background check, and obtain necessary security badges.
Responsibilities
- Move baggage and cargo of various weights to and from aircraft
- Drive and operate belt loaders
- Service aircraft at gates with ground power and air conditioning
- Tow and pushback aircraft from gates
- Service aircraft lavatories and water ports
- Clean interior of aircraft when needed
- Position beverage and luggage carts around the ramp area
- Work outdoors in various weather conditions
- Report to position on time, as scheduled, and at your assigned station or location
- Complete job-relevant trainings
- Adhere to government regulations (e.g., DOT, FAA, TSA)
- Adhere to company policies, procedures, and performance standards
- Perform all functions in accordance with safety procedures and policies
- Wear uniforms as required by company policy
- Wear all personal protective equipment (PPE) in accordance with rules and regulations
- De-ice aircraft by directing a chemical/water stream at aircraft surfaces (if applicable)
- Perform catering service (if applicable)
Requirements
- High school diploma or GED or international equivalent
- Must be 18 years of age or older
- Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts
- Must have knowledge of and ability to use basic computer skills
- People-oriented and highly motivated, with a positive and cooperative attitude
- Good communication skills
- Applicable valid driver's license as required by local authorities
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
- Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
- Ability to obtain jet bridge certification
- Must have the ability to pass the US Postal Service background check
Benefits
- Travel Perks: Access to 365 destinations on more than 6,800 daily flights across our global network for you, your family, and friends
- Health Benefits: Access to health, dental, prescription, and vision benefits from day one
- Wellness Programs: Tools, resources, and support for personal wellness
- 401(k) Program: Available upon hire with employer contributions after one year
- Employee Assistance Program
- Pet insurance
- Discounts on hotels, cars, cruises, and more
