RCM Operations Advocate II (Remote)
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About The Position
As an RCM Operations Advocate II for the Primary and Specialty Physician Service Group, your primary responsibility will be to manage, oversee, and communicate revenue cycle activities and performance metrics for client practices, ensuring a successful client experience. In this role, you will also have management responsibilities, including overseeing the work of RCM Operations Advocate I employees. Your role will involve: * Ownership of a selection of clients' front-end and/or back-end revenue cycle operations, coordinating with the Global Operations team to successfully deliver service. * Establishing and maintaining relationships with the Global Operations team, Client Service Advocates, and RCM Operations Advocate I employees. * Managing queries and escalations from the global team to ensure quick resolution and accelerate AR. * Identifying training needs for offshore team members and RCM Operations Advocate I employees, reporting necessary training areas to leadership.
