ReStore Associate - Weekends Part Time

Part-time - Entry Level

Webster, NY

About the position

The Greater Rochester Habitat for Humanity ReStore at BayTowne is excited to introduce new Sunday hours, and we're seeking a dedicated Part-Time Associate to join our team. This role supports our mission by assisting with store operations, customer service, and donation processing. The ReStore Associate helps with sales, answers customer inquiries, processes and organizes donations, thanks donors, and collaborates with volunteers. As a key team member, this role directly contributes to our ReStore's success and Habitat’s mission, which is to build homes, communities, and hope in our area.

Responsibilities

• Provide exceptional customer service to shoppers and donors, fostering a welcoming atmosphere.
• Answer customer questions in person, by phone, and via email, promptly and courteously.
• Receive, price, and process donated items.
• Maintain inventory on the sales floor and ensure an inviting shopping experience.
• Support cash register operations as needed.
• Cultivate lasting relationships with a diverse group of volunteers, providing leadership and encouraging teamwork and camaraderie.
• Assist with housekeeping and maintenance of the store and warehouse.
• Help maintain a safe store environment. Demonstrate safe practices and provide safety guidance to volunteers as needed (especially when moving bulky or heavy items).
• Responsible for opening and/or closing store.
• Participate in fundraising and events.
• Act as an ambassador to promote the mission and values of Habitat for Humanity.
• Assist with maintaining building safety and accessibility, including sidewalk snow removal.

Requirements

• Enthusiasm for the mission and vision of Greater Rochester Habitat for Humanity.
• Experience in retail, customer service, or non-profit work preferred.
• Customer Service Mindset.
• Experience working with volunteers a plus.
• Self-motivated, reliable, and a team player.
• Good problem-solving skills.
• Excellent verbal communication skills.
• Valid New York State Driver’s License and clean record (CDL not required), preferred.
• Basic computer skills.
• High school diploma or equivalent.

Benefits

• Employee Assistance Program (EAP): A robust 24/7 total wellbeing EAP complete with counseling referrals, virtual concierge services, financial and legal consultations, and other resources.
• 401(k) retirement plan.
• Paid Time Off (PTO) includes vacation and sick time, prorated for part time employees.
• Volunteer Time Off (VTO): Additionally, we find value in each of us making our own positive impacts in our communities. We will pay you to volunteer one day or two half-days per year to get involved and make a difference!