Real Estate Operations Assistant

$35,360 - $39,520/Yr

Jay White - Kannapolis, NC

Part-time

Kannapolis, NC

Administrative and Support Services

About the position

The Real Estate Operations Assistant at The Jay White Group is a part-time role focused on managing the Operator's schedule, communications, and daily tasks. This position is ideal for a proactive individual who thrives in a dynamic environment and is passionate about customer service. The assistant will play a crucial role in creating streamlined systems and memorable client experiences while supporting the team's growth efforts.

Responsibilities

• Maintain all systems for delivering excellent internal and external customer service, social media presence, client care systems including events and referrals.
• Provide a world-class experience for clients and sphere through phone, email, and text on behalf of the Operator through contract and beyond.
• Manage the team's social media presence by creating engaging content, posting regularly, and monitoring engagement.
• Support the growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for the Operator.
• Plan and execute multiple events per year for clients that are done at a high level to drive business referrals.
• Ensure all team receipts are obtained and submitted through the accounting system, ensuring timely and accurate reporting.
• Provide general administrative support.

Requirements

• Self-motivated
• Ability to own projects once asked to do them and follow up with status updates
• Possess a 'do whatever it takes' mentality
• Ability to follow current processes as well as improve them and create new processes
• Proactive vs. reactive approach

Benefits

• Access to technology that makes the job easier
• Coaching to equip employees to be their best selves
• A supportive environment and culture to become part of something bigger