Rebuild Application Engineer

Pangborn Corporation - Fairburn, GA

Full-time

Fairburn, GA

Fabricated Metal Product Manufacturing

About the position

The Rebuild Applications Engineer position is a critical role within our engineering team, focused on developing engineered solutions to upgrade existing machines and competitive models. This position requires a blend of technical expertise and customer service skills, as the engineer will be responsible for reviewing requests for quotes (RFQs), determining the validity of the information provided, and responding promptly to any additional inquiries. The engineer will utilize their knowledge to determine the appropriate engineered solutions through calculations and layouts, ensuring that all proposals are accurate and comprehensive. In this role, the engineer will prepare detailed engineering estimates that outline the number of hours required for each project, as well as material requirements and cost estimates. This may involve creating layouts, sketches, and marked drawings to send to vendors for pricing on various fabricated and commercial components. The engineer will also prepare pricing sheets based on calculated costs to establish sale prices and draft sales contracts for orders obtained. It is essential to maintain updated customer information, including history cards, manuals, and drawings, ensuring that all documentation is completed and forwarded to customers as necessary. Additionally, the Rebuild Applications Engineer will provide installation drawing packages for rebuild projects and will be responsible for investigating and resolving customer problems. Site visits may be required to gather information or present solutions to customers or sales teams. This position demands a proactive approach, strong communication skills, and the ability to work collaboratively with cross-functional teams to achieve company goals.

Responsibilities

• Review RFQ's for validity and complete information requirements.
• Respond in a timely manner to requestor for additional information if required.
• Determine proper engineered solution to the request through calculations and layouts.
• Develop engineering estimates for the number of engineering hours required for the project.
• Prepare quotes and determine material requirements and cost estimates.
• Prepare layouts, sketches, and marked drawings to send to vendors for cost estimation.
• Prepare pricing sheets from calculated costs to determine sale price and prepare sales contracts for orders obtained.
• Ensure that updated customer information, including history cards, manuals, and drawings, are properly completed and forwarded to the customer as required.
• Provide installation drawing package of rebuild project for service.
• Investigate and resolve customer problems.
• Conduct site visits as required.
• Deliver presentations as required for customers or salesmen.

Requirements

• BA Degree in Engineering or Equivalent experience
• Proficient at 2D CAD, 3D Inventor or equivalent
• Competent knowledge of AutoCad Design software
• Knowledge of 3D Inventor
• Critical thinking and problem-solving skillsets
• Time Management skills
• Excellent organizational and prioritization skills
• Ability to work with cross-functional teams
• Ability to be flexible and adaptable; able to work in ambiguous situations
• Demonstrated proficiency in managing multiple projects
• Strong communication and interpersonal skills that serve to influence and persuade others
• Ability and desire to execute tasks in a fast-paced environment

Nice-to-haves

• Reputation for the highest standard of ethics and integrity
• Trustworthy
• Possess a customer service approach to both internal and external customers
• Demonstrate a willingness to accept responsibility and accountability for one's actions
• Build rapport and credibility with team members and vendors/suppliers
• Poise, agility, and comfort working with diverse people across cultures and areas of the organization
• A 'can do' attitude and tenacious pursuit of company goals