Reception Afternoons and Weekends

About the position

The Receptionist position at Elevate Care South Holland is a part-time role focused on providing exceptional customer service to residents, visitors, and staff. The incumbent will manage the front desk operations, including answering calls, greeting visitors, and performing various administrative tasks. This role is essential for maintaining a welcoming environment and ensuring smooth communication within the facility.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and directs or escorts them to their destination.
• Assists residents, family members, employees, and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access, including monitoring logbook and surveillance footage.
• Maintains the general filing system and files all correspondences appropriately.
• Receives and sorts daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Performs other duties as assigned.

Requirements

• Must possess, as a minimum, a high-school diploma or its equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize, and work under pressure.
• Professional appearance and demeanor.
• Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise.

Benefits

• Opportunities for advancement
• Outstanding ongoing training and development
• Career advancement opportunities
• Competitive pay rates
• Generous compensation packages