Receptionist/Administrative Assistant

Cip - Fairfield, CT

Full-time

Fairfield, CT

Educational Services

About the position

The Receptionist/Administrative Assistant at CIP Retail plays a crucial role in the smooth operation of the office by greeting customers, managing front office activities, and providing administrative support to the Leadership team. This position is essential for maintaining a welcoming environment and ensuring efficient communication within the organization.

Responsibilities

• Greet customers and visitors to the office, ensuring guests are comfortable and connected with the right office personnel.
• Coordinate and oversee office activities, such as answering the main phone line and responding to email inquiries.
• Assist Leadership with correspondence, meetings, appointments, travel arrangements, and catering.
• Ensure office areas are tidy and organized, including reception and common areas.
• Maintain a polite, helpful, and professional manner.
• Assist with the coordination and organization of internal events.
• Manage schedules for conference and community spaces.
• Monitor and request inventory for office and breakroom supplies.
• Manage incoming and outgoing correspondence, including mail, packages, and faxes.
• Assist accounting with the processing of customer orders, billing, scanning, and filing.
• Submit work orders and schedule repairs for general office space and equipment, as directed.
• Handle sensitive information in a confidential manner.

Requirements

• Associate's degree in business administration or relatable administrative training may be advantageous.
• Proven excellence as an administrative assistant, office administrator, receptionist, or other relevant position within a manufacturing environment.
• Experience and ability to effectively operate a multi-line phone system.
• Practical experience with CRM and/or accounting software (i.e. Sage, Epicor, ERP system) is helpful.
• High degree of personal integrity and confidentiality.
• Knowledge of Microsoft Office products (e.g. Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Excellent organizational and time management skills.
• Positive attitude and ability to build relationships with customers and colleagues.
• Keen attention to detail.
• Problem-solving and basic troubleshooting skills.