Receptionist/Assistant Caseworker I for Criminal

$30,035 - $39,520/Yr

Elko County - Elko, NV

Full-time - Entry Level

Onsite - Elko, NV

About the position

The Receptionist/Assistant Caseworker I for Criminal & Child Support Divisions at Elko County is responsible for performing various clerical duties to support the District Attorney's Office. This role involves greeting visitors, managing phone calls, filing legal documents, and maintaining office supplies. The incumbent must be bondable and pass a background check, as they will be working in sensitive areas related to criminal and child support cases.

Responsibilities

• Greet visitors and callers professionally and provide requested services.
• Screen calls and take accurate messages, entering case notes in the management system.
• Send out applications and forms to customers as requested.
• Calendar appointments for child support staff as needed.
• File legal documents with Justice and District Courts, obtaining signatures when required.
• Scan documents into the case management system and distribute incoming mail and reports.
• Maintain copiers and keep an accurate inventory of office supplies.
• Perform miscellaneous secretarial tasks as directed by the Office Manager or Program Manager.
• Open new bad check files in the case management system and monitor cases for payment.
• Explain general policies and procedures to the public.

Requirements

• High School diploma or equivalent.
• Basic knowledge of legal documents and court procedures.
• Working knowledge of business correspondence formats and records management techniques.
• Strong customer service skills and excellent teamwork abilities.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to manage time effectively and type at least 40 words per minute with accuracy.
• Ability to maintain confidentiality and comply with county policies.

Nice-to-haves

• Experience with county case management software programs.
• Basic accounting knowledge and skills.

Benefits

• Competitive hourly wage between $19.29 and $23.14.
• Potential for career advancement within the county system.