Receptionist/Assistant Caseworker I for Criminal

$30,035 - $39,520/Yr

Elko County - Elko, NV

Full-time - Entry Level

Onsite - Elko, NV

1-10 employees

About the position

The Receptionist/Assistant Caseworker I for Criminal & Child Support Divisions at Elko County is responsible for performing various clerical duties to support the District Attorney's Office. This role involves greeting visitors, managing phone calls, filing legal documents, and maintaining office supplies, while ensuring compliance with legal and departmental procedures. The position requires strong customer service skills and the ability to work efficiently under pressure.

Responsibilities

• Greet visitors and callers to the District Attorney's Office professionally.
• Screen calls and take accurate messages, entering case notes in the management system.
• Send out applications and forms to customers as requested.
• Calendar appointments for child support staff as needed.
• File legal documents with Justice and District Courts, obtaining signatures when required.
• Scan documents into the case management system and distribute incoming mail and reports.
• Maintain copiers and office supplies, informing the Office Manager when orders are needed.
• Perform miscellaneous secretarial tasks as directed by the Office Manager or Program Manager.
• Open new bad check files in the case management system and monitor cases for payment.
• Explain general policies and procedures to the public.

Requirements

• High School diploma or equivalent.
• Basic knowledge of legal documents and court procedures.
• Working knowledge of business correspondence formats and record keeping.
• Experience with personal computer hardware and software, including case management software.

Nice-to-haves

• Experience in a legal or governmental office setting.
• Familiarity with Elko County policies and procedures.

Benefits

• Competitive hourly wage between $19.29 and $23.14.
• Potential for career advancement within the county government.