About the position
Bob Tyler Toyota is seeking a Full-Time Receptionist to join our team. This position is crucial as it serves as the first point of contact for our customers and visitors, representing our dealership's commitment to excellent customer service. The ideal candidate will be a people-person who is outgoing, professional, and capable of multi-tasking in a fast-paced environment. As a family-owned dealership with 25 years of consecutive local ownership, we pride ourselves on our strong community involvement and high customer satisfaction ratings. We are looking for someone who can contribute to our positive culture and help us build lasting relationships with our employees, customers, and the community. The Receptionist will manage consumer interactions, handle telephone messages, and assist visitors in a professional and efficient manner. This role involves performing various clerical duties to support the daily operations of the dealership. Responsibilities include answering and directing phone calls, greeting customers, responding to inquiries, and providing general administrative support. The Receptionist will also maintain the appointment diary, prepare documents, and manage incoming mail and deliveries. This position offers an excellent opportunity for career advancement within our organization, as it allows for the demonstration of skills that could lead to future roles with increased responsibilities. We value our employees and invest in their success, offering competitive pay starting at $14 per hour, along with a generous benefits package that includes medical insurance, a 401(k) retirement plan, and paid vacation. If you are looking to start your career in a supportive and dynamic environment, this is a great opportunity for you!
Responsibilities
- Answer telephone, direct and screen calls, take and relay messages
- Greet persons entering the showroom
- Direct individuals to correct destination
- Respond to queries or requests from the customers and public
- Provide general clerical and administrative support to all levels of professionals
- Maintain appointment diary, either electronically or manually
- Prepare letters and documents
- Receive and sort mail, email and deliveries
- Maintain common areas with required office supplies as appropriate
Requirements
- Knowledge of clerical and administrative procedures
- Knowledge of customer service practices and principles
- Strong keyboard skills
- Good communications skills and professional personal presentation
- Ability to multi-task in a sometimes high-stress, demanding environment
- Honest, respectful, and trustworthy
- High school diploma or equivalent
- Experience in administrative or clerical activities is an added advantage
Benefits
- Competitive Pay Plan starting at $14 per hour
- Generous benefits package with Medical Insurance
- 401(k) retirement plan
- Paid Vacation
- Career advancement opportunities
