Receptionist/Clerical Assistant - Human Resources - Henderson, NV

About the position

The Receptionist/Clerical Assistant role at Empire Cat involves representing the company in a professional manner while providing essential clerical support and customer service. The position requires managing phone calls, greeting visitors, and assisting various departments with clerical tasks, all while adhering to safety policies and corporate values.

Responsibilities

• Professionally administers phone calls, takes and receives messages for various personnel, transfers call to appropriate party.
• Greets visitors as they arrive in a professional, friendly, hospitable manner.
• Contacts the person the visitor is requesting. If unable to make contact, takes appropriate message.
• Provides clerical assistance to all departments upon request.
• Accepts assigned special projects and new tasks as position develops.
• Promptly opens front lobby area for operation at scheduled hours.
• Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards.
• Coordinates the pick-up and delivery of express mail services, such as FedEx, UPS, etc.
• Contacts the appropriate person upon receipt of a package or delivery.
• Works cooperatively with relief and shift coverage.
• Demonstrates excellent customer service skills and provides outstanding customer service to visitors and employees.
• Works collectively with all departments and personnel.
• Promotes corporate values.

Requirements

• Proof of high school diploma or General Education Degree (GED).
• Prefer 6+ months receptionist experience.
• Must have sufficient skills to be able to enter data into Excel spreadsheets.
• Must be able to produce correspondence in Word documents.
• Must have ability to multi-task.
• Must have excellent verbal communication skills and phone etiquette.
• Must possess strong organizational skills.
• Must have the ability to gain knowledge of Empire locations and key staff to direct callers and visitors.
• Must have ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Must be able to work with minimal supervision.
• Must be able to communicate (speak, read, comprehend, write) in English.

Nice-to-haves

• Ability to communicate in Spanish a plus.
• Ability to maintain consistent attendance.

Benefits

• Competitive Pay
• Vacation & Sick Leave
• Medical/Dental/Vision
• 401(k)
• Tool Discounts/Tool Insurance
• Technical Training & Professional Development Classes
• And More