Receptionist/Client Service Associate (Chrysler East)

$50,000 - $50,000/Yr

Oppenheimer & Co. - New York, NY

Full-time - Entry Level

New York, NY

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

Oppenheimer & Co. Inc. is seeking a dynamic and personable Receptionist/Client Service Associate to enhance the experience of employees and guests at their Chrysler East office. This role is pivotal in maintaining a professional environment in the guest conference center and ensuring a world-class experience for visitors.

Responsibilities

• Welcome and greet visitors and employees, determining the nature and purpose of their visit, and directing or chaperoning them to specific destinations.
• Serve as the main point of contact for visitors, providing services such as coat/luggage storage, directions to restrooms, and beverage services.
• Manage the calendar for all conference rooms in the conference center using MS Outlook.
• Answer telephone calls, direct calls, screen or forward calls, provide information, take messages, or schedule appointments.
• Add visitors to the building security website portal.
• Arrange catering with approved vendors and maintain cleanliness in the conference room.
• Maintain a professional environment in the reception area.
• Request technology support for the conference center.
• Oversee the use of conference center space and escalate issues as necessary.
• Perform administrative duties such as scanning, photocopying, faxing, filing, collating, and creating mailing labels.
• Provide in-room technology support.
• Assist with general administrative support, including the creation, maintenance, and editing of documents, spreadsheets, files, and presentations.
• Assist with Client Service Associate related ad hoc projects as requested.

Requirements

• Bachelor's degree required.
• Excellent written, visual, and verbal communication skills.
• Strong interpersonal skills with a focus on teamwork.
• Super attention to detail, organization, and ability to adapt quickly to change.
• Series 7 and 63/65 (or 66) or strong desire to attain these licenses.
• 1-2 years of experience in financial services preferred.
• Professional presentation skills.
• High degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint, and Outlook) and Zoom/WebEx.
• Team player with an energetic, positive disposition seeking growth and opportunity to expand the role.
• Ability to interface and articulate well with all levels of employees and clients in a highly professional and cheerful manner.
• Ability to handle all situations with diplomacy.

Benefits

• Discretionary bonus eligibility for certain positions.