Receptionist/Concierge

$33,280 - $37,440/Yr

Woodlands Healthcare Center - Los Gatos, CA

Part-time,Full-time - Entry Level

Los Gatos, CA

Nursing and Residential Care Facilities

About the position

The Receptionist/Concierge position at Woodlands Healthcare Center is an entry-level role focused on providing clerical support and creating a welcoming environment for visitors and patients. The role requires excellent communication skills and a positive attitude, as the receptionist serves as the first point of contact for guests both in person and over the phone. Training will be provided for the right candidate, emphasizing the importance of customer service and professionalism in a healthcare setting.

Responsibilities

• Displays a positive, professional image managing multiple personality types with kindness and patience
• Serves as the first point of contact for guests and visitors in person as well as via phones
• Effectively operates the facility phones and paging systems
• Exhibits excellent customer service and a positive attitude towards patients
• Ability to juggle multiple tasks and phone lines
• Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis
• Responsible for keeping the front office areas sanitary, neat and orderly

Requirements

• Outstanding communication (verbal and written) required
• High school graduate or equivalent
• Ability to remain calm and professional in all work-related situations

Benefits

• Competitive pay
• Health Benefits - Medical, dental, and vision coverages with company paying majority of costs for Medical HMO (with buy up plan options available)
• 401(k) with company match (company match begins after 1 year of service)
• Company paid Life and disability insurance
• Paid Time Off (Vacation, Sick, Holiday)
• Employee Assistance program
• Identity Theft and Travel insurance protections
• Bene-Hub employee sponsored discount programs