RECEPTIONIST/DATA CLERK

Universal Health Services - Augusta, MI

Full-time - Entry Level

Augusta, MI

10,001+ employees

Hospitals

About the position

The Receptionist/Data Clerk at Skywood Recovery is responsible for coordinating lobby activities, providing administrative support, and ensuring a welcoming environment for patients and guests. This role involves greeting visitors, answering phones, managing mail, and assisting with accounts payable processes, all while maintaining confidentiality and professionalism in a fast-paced healthcare setting.

Responsibilities

• Greet patients and guests as they enter the building.
• Provide direction for guests, patients, vendors, and program support staff.
• Respond to calls in a courteous and helpful manner.
• Maintain cleanliness and appearance of the reception area.
• Process and distribute incoming and outgoing mail.
• Order and maintain inventory of office supplies.
• Research information needed for invoicing processes.
• Assist with accounts payable processes as needed.
• Set up new vendors and maintain the active purchase order process.
• Maintain receipts for credit card purchases and complete monthly credit card purchase report.
• Perform all other duties as required or assigned.

Requirements

• High School Degree or GED required; bachelor's degree preferred.
• Minimum 2 years related experience in behavioral health, business administration, accounting, or patient accounts.
• Excellent verbal and written communication skills.
• High level of interpersonal skills with poise, professionalism, tact, and diplomacy.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Proven ability to handle multiple projects under pressure.
• Excellent organizational skills with the ability to prioritize workload and meet deadlines.
• Strong knowledge of computer software applications including MS Word, Excel, and PowerPoint; proficiency in MS Access preferred.

Nice-to-haves

• Experience in a healthcare setting.
• Familiarity with accounts payable processes.