Unclassified - Grand Rapids, MI
posted 3 months ago
As the Receptionist for The Orchards at Four Mile, you will play a crucial role in providing exceptional customer service to both current and prospective residents of our 664-unit apartment community. Your primary responsibility will be to serve as the first point of contact, ensuring that every interaction is positive and professional. You will assist in coordinating the leasing process, facilitating renewals, and maintaining resident relations. This includes managing traffic in the reception area, assisting with move-in procedures, handling service requests, and providing concierge services to enhance the resident experience. In this role, you will be expected to exhibit a positive 'can do' attitude and professionalism at all times. You will receive comprehensive training and support to help you excel in your position and achieve your goals. Your ability to communicate effectively and resolve conflicts will be essential in fostering a welcoming environment for residents and visitors alike. The position requires you to work Saturday hours from 10 am to 4 pm, with Monday through Friday hours from 9 am to 6 pm, allowing for one weekday off when you work on Saturday. This is an entry-level position that offers a fantastic opportunity for individuals who are passionate about customer service and eager to contribute to a dynamic team. If you are a customer service rock star, this is the perfect career for you!