Unclassified - Grand Rapids, MI
posted 3 months ago
As the Receptionist for The Orchards at Four Mile, you will play a crucial role in providing exceptional customer service to both current and prospective residents of our 664-unit apartment community. Your primary responsibility will be to serve as the first point of contact, ensuring that every interaction is positive and professional. You will assist in coordinating the leasing process, facilitating renewals, and maintaining strong resident relations. This role requires a proactive approach to handling inquiries, managing service requests, and providing concierge services to enhance the resident experience. In your daily activities, you will handle traffic in the leasing office, assist with move-in procedures, and coordinate resident activities. Your ability to communicate effectively and resolve conflicts will be essential in creating a welcoming environment. We believe that knowledge is power, and we are committed to providing you with exceptional training and support to help you excel in your role. If you are a customer service rock star with a positive attitude and a passion for helping others, this is the perfect opportunity for you. The position requires flexibility, as you will be expected to work Saturday hours from 10 AM to 4 PM, with a typical weekday schedule of Monday through Friday from 9 AM to 6 PM, allowing for one weekday off when you work on Saturday. Join our team and be part of a company that values fun, respect, and service!