Nail Garden - El Segundo, CA
posted about 1 month ago
Full-time - Entry Level
El Segundo, CA
1-10 employees
Personal and Laundry Services
About the position
The Receptionist at Nail Garden serves as the first point of contact for clients at a high-end nail spa. This role is essential for providing exceptional customer service, managing appointments, and ensuring a welcoming atmosphere for clients. The position requires multitasking abilities and a friendly demeanor to enhance the overall client experience in a fast-paced environment.
Responsibilities
- Greeting and checking in clients
- Serving as a liaison for the salon manager regarding customer service issues
- Opening and closing the salon
- Answering phones and scheduling appointments
- Reconciling CC machine and cash drawer
- Managing a multi-line phone system
- Creating a professional and friendly atmosphere
- Ensuring the front desk and retail area are clean and organized
Requirements
- Excellent multi-tasking skills
- Extraordinary phone etiquette
- Perfect punctuality
- Strong organizational skills
- Proficient in PC usage
Nice-to-haves
- Previous retail or salon experience
- Previous hospitality experience
Benefits
- Opportunity for growth within the company
- Comprehensive training provided
