Receptionist / Front Desk Coordinator for Plastic Surgery Office

$60,000 - $75,000/Yr

Ny Facial Surgery - New York, NY

Full-time - Entry Level

New York, NY

Ambulatory Health Care Services

About the position

The Receptionist / Front Desk Coordinator at NY Facial Surgery is a full-time role responsible for being the welcoming face of the practice and the first point of contact for patients. This position requires strong customer service skills, professionalism, and the ability to manage the reception area effectively. The ideal candidate will have experience in a similar setting, particularly in plastic surgery or med spa environments, and will be responsible for various administrative tasks while maintaining a positive and organized atmosphere.

Responsibilities

• Welcoming patients and managing the reception area
• Answering phones and responding to inquiries
• Calling new patients who requested consultations via email
• Entering patient information into the database
• Performing general administrative duties such as ordering supplies
• Printing patient photos
• Keeping the reception area clean and organized

Requirements

• Strong customer service skills
• Excellent writing skills
• Proficient in English
• Mid-level administrative experience
• Experience in a front desk role
• Experience in plastic surgery or med spa environments
• Associate's degree
• 2 years of relevant experience
• Strong communication skills
• Office experience

Nice-to-haves

• Knowledge of Russian language

Benefits

• Health insurance
• Flexible spending account
• Paid time off
• Employee discount
• Professional development assistance