Epiq Systems - Mclean, VA

posted 3 days ago

Full-time - Entry Level
Hybrid - Mclean, VA
Professional, Scientific, and Technical Services

About the position

Provide white glove receptionist services for our prestigious law firm client. This role involves working closely with the client's staff to assist with front office operations, ensuring a professional and welcoming environment for visitors and clients alike.

Responsibilities

  • Work closely with the client's staff to assist with front office
  • Answer incoming telephone calls and forward to the appropriate person
  • Take accurate and complete messages for those who are unavailable
  • Promptly greet and announce visitors in a friendly and business-like manner
  • Maintain a neat and organized reception desk and front lobby area
  • Order and stock supplies as needed
  • Perform other administrative duties as requested
  • Manage card key access and parking
  • Special projects as requested

Requirements

  • High School Diploma or GED
  • Minimum of 2 year work experience preferably as a Receptionist
  • Previous experience in a client service field preferred
  • Ability to multitask with attention to detail
  • Ability to handle complaints with professionalism, patience, and diplomacy
  • Good knowledge of MS Word, Excel and Outlook
  • Must have great communication skills, both verbal and written
  • Must have outgoing personality and customer service skills

Benefits

  • Compensation range of 18.46 to 26.00 USD per hour
  • Eligibility for an annual bonus
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