Receptionist - Medical Office- FT- Cardiology Kingston, PA

Commonwealth Health Corporation - Kingston, PA

Full-time - Entry Level

Kingston, PA

Ambulatory Health Care Services

About the position

The Receptionist position at our Medical Office in Kingston, PA, is a full-time role focused on providing essential clerical support to physicians and other staff members. This position is critical in ensuring that the office runs smoothly and efficiently, as it involves a variety of tasks that are vital to patient care and office management. The Receptionist will be the first point of contact for patients and visitors, responsible for greeting them warmly and determining their needs. This includes directing them to the appropriate personnel or services within the office. In addition to welcoming patients, the Receptionist will handle incoming phone calls, take messages, and schedule appointments. This requires a keen attention to detail and the ability to manage multiple tasks simultaneously. The role also involves receiving payments, issuing receipts, and performing routine filing duties to maintain organized patient records. The Receptionist must be proficient in using the official site computer system for patient registration and appointment scheduling, as well as having a solid understanding of medical office procedures and third-party payers. The ideal candidate will possess strong communication skills, both verbal and written, and be able to interact effectively with patients, physicians, and other staff members. This role requires a friendly demeanor and the ability to maintain professionalism in a busy medical environment. The Receptionist will also need to demonstrate basic arithmetic skills for balancing and reconciling figures, as well as proficiency in operating office equipment such as computers, copy machines, calculators, and fax machines. Overall, this position is essential for ensuring a positive experience for patients and supporting the overall operations of the medical office.

Responsibilities

• Greet patients and visitors in a pleasant and helpful manner.
• Determine patient needs and direct them accordingly.
• Answer telephones, take messages, and schedule appointments.
• Receive payments and issue receipts.
• Perform routine filing and maintain organized patient records.
• Obtain and verify patient demographic and insurance information.
• Operate office equipment including computers, copy machines, calculators, and fax machines.
• Balance and reconcile figures as needed.
• Follow oral and written instructions clearly and concisely.
• Establish and maintain effective working relationships with physicians, patients, employees, and the public.

Requirements

• Knowledge of medical office and business office procedures.
• Familiarity with third-party payers.
• Proficient in grammar, spelling, and basic arithmetic.
• Ability to use the official site computer system for registration and appointment scheduling.
• Skill in balancing and reconciling figures.
• Ability to operate a computer, copy machine, calculator, and fax machine.
• Strong communication skills to speak clearly and concisely.