Receptionist- North-West College- Van Nuys

Success Education Colleges - Los Angeles, CA

Part-time

Los Angeles, CA

About the position

The Receptionist at North-West College is responsible for managing office procedures and providing support across various departments. This part-time role requires excellent communication skills and the ability to maintain a welcoming environment for visitors and callers. The position involves a variety of clerical tasks, including managing correspondence, maintaining office calendars, and assisting with student payments.

Responsibilities

• Oversee all aspects of general office coordination within assigned department(s).
• Maintain office calendar to coordinate work flow and meetings.
• Maintain confidentiality in all aspects of student, staff, and faculty information.
• Greet visitors and ensure a positive welcoming environment at the front desk and entrance.
• Answer telephone and direct calls to proper individuals.
• Assist all callers and visitors in a courteous and helpful manner.
• Follow incoming inquiry script and inquiry distribution rotation.
• Open, sort and distribute incoming correspondence, including faxes and email.
• Sign for and distribute UPS/FedEx or similarly delivered packages.
• Prepare responses to correspondence containing routine inquiries.
• Perform general clerical duties including copying, faxing, mailing, and filing.
• Create and modify documents such as reports, memos, and letters using Microsoft Office or other programs.
• File and retrieve organizational documents, records, and reports.
• Conduct research, compile data, and prepare documents for management.
• Set up and coordinate meetings and attend meetings to record minutes.
• Support staff and faculty in assigned project-based work.
• May supervise volunteers and other support personnel.
• Assist with overall maintenance of the organization and its offices.
• Other duties as assigned by the Supervisor.
• Take Student Payments.

Requirements

• High school diploma or equivalent.
• At least 2 years of recent work experience as a receptionist in a fast-paced environment.
• Typing skills of at least 30 wpm.
• Knowledge of principles and practices of organization, planning, records management, and general administration.
• Ability to operate standard office equipment, including computers, telephone systems, calculators, copiers, and facsimile machines.
• Demonstrated computer literacy skills including working knowledge of Microsoft Office applications: Word, Excel, PowerPoint, and Outlook.
• Ability to follow oral and written instructions.
• Possess excellent verbal communication and interpersonal skills.
• Able to multi-task.