Moss Landscaping - Houston, TX
posted 2 months ago
Moss Landscaping, Inc. is an award-winning, full-service landscape firm serving the Greater Houston area, including the neighborhoods of River Oaks, Memorial, West University, Tanglewood, and Houston Heights. The Receptionist + Office Administrator serves as the first point of contact for potential clients reaching out to Moss Landscaping. This role is crucial in providing outstanding customer service and assistance to our clients, visitors, and team members. The ideal candidate will be responsible for managing the main phone line, ensuring that all calls are answered promptly and professionally. They will also manage the voicemail box, returning any messages within 24 business hours, and monitor online lead sources to gather essential information from potential clients, which will be input into the CRM system. Following up on all leads and opportunities sent to sales representatives is also a key responsibility. In addition to phone and online communication, the Receptionist + Office Administrator will greet and assist all visitors entering the property. This includes welcoming clients or leads and escorting them to the appropriate meeting room, fielding inquiries about open job opportunities, signing for packages, and directing facilities maintenance repairmen as needed. The role also involves taking inventory of office supplies and restocking as necessary, such as paper, pens, and ink/toner. The Receptionist + Office Administrator will perform other duties as assigned and assist various departments with special projects when needed, making this a dynamic and engaging position within the company.