Receptionist/Office Assistant

About the position

The Receptionist/Office Assistant plays a crucial role in creating a welcoming atmosphere for members and visitors at the church. This position involves managing communication, maintaining schedules, and providing clerical support to ensure smooth operations within the office.

Responsibilities

• Greet and assist members and visitors entering the building.
• Receive incoming calls, answer questions, and provide information; take messages and route them to appropriate staff.
• Maintain and update the online church calendar, processing meeting requests and noting equipment needs.
• Record weekly worship service attendance and update the annual Accumulative Record.
• Compose and send visitor contact information to relevant staff weekly and print/mail visitor letters.
• Maintain and update the Membership database on REALM, including statistics on births, deaths, baptisms, and confirmations.
• Facilitate all incoming and outgoing mail, oversee the postage machine, and assist with mass mailings.
• Manage the telephone system and update messages for special events or schedule changes.
• Compose and post church-wide notices using the Constant Contact database.
• Recruit and train volunteers for front desk coverage as needed.
• Facilitate reservations and sign-ups for various events and activities.
• Provide clerical and copy center assistance to staff, committees, and volunteers.
• Keep the office supply room stocked and order supplies as needed.
• Maintain and stock copier supplies and call for service when necessary.
• Attend weekly staff meetings, take minutes when required, and distribute them to staff.
• Process Building Use Requests for outside groups and follow up on documentation and approvals.
• Dispatch and maintain logs for loaner keys or access devices.

Requirements

• Experience in Microsoft Word and other office software.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and prioritize effectively.
• Attention to detail and organizational skills.

Nice-to-haves

• Experience with database management, particularly REALM.
• Familiarity with Constant Contact or similar communication tools.
• Previous experience in a church or non-profit environment.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance