Generations 4.0-posted about 1 year ago
$33,842 - $44,158/Yr
Part-time • Entry Level
Portland, OR
Ambulatory Health Care Services

The Receptionist position at Generations LLC is a part-time role focused on providing excellent customer service and administrative support within a long-term care setting. The role involves managing phone communications, assisting residents and guests, and maintaining a welcoming reception area. The position requires strong organizational skills and the ability to handle multiple tasks while ensuring confidentiality and a positive environment for residents and staff.

  • Answer multiple phone lines and transfer calls or take messages as needed.
  • Assist residents, guests, and clients who come into the reception area for assistance or appointments.
  • Maintain the facility mailbox and distribute mail to appropriate staff and residents.
  • Notify residents of parcel arrivals at the front desk.
  • Keep the reception area neat in appearance.
  • Coordinate resident medical appointments and transportation, keeping updated schedules.
  • Assist residents with inquiries about activities, bills, and family visits.
  • Coordinate maintenance and supplies for office equipment as requested.
  • Help establish a home-like environment for residents.
  • Perform other duties as assigned.
  • 1 year of experience as a receptionist is required.
  • Experience in a long-term care setting is preferred.
  • Proficiency in Microsoft Outlook and customer service skills.
  • Medical office experience is a plus.
  • Strong organizational skills and ability to maintain confidentiality.
  • Ability to read, write, and follow instructions in English.
  • C.P.R./First Aid certification within 30 days of employment.
  • Experience in senior living or medical office settings is preferred.
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Paid time off
  • Employee assistance program
  • Employee discount
  • Professional development assistance
  • Referral program
  • Retirement plan
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